Privacy Policy

Last Updated: 16 October 2026

Aromas by Merryland, operated by MERRYLAND GIFTS, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our products.

By using our website, you acknowledge this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal information: Name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, order details, transaction status, and purchase history.
Payment information: Payment status and transaction references provided by payment service providers. We do not intend to store complete payment card details on our own servers.
Technical information: IP address, browser type, device information, pages visited, and website usage data, where collected.
Communication information: Information you provide when contacting customer support or submitting feedback.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders.
Send order confirmations, shipping updates, and relevant service notifications.
Respond to customer questions, complaints, returns, refunds, and replacement requests.
Process payments and help prevent fraudulent transactions.
Improve our website, products, and customer experience.
Send promotional communications where permitted by law and, where required, with your consent.
Comply with applicable legal, tax, accounting, and regulatory obligations.

3. Payment Security

Payments may be processed through third-party payment gateways. Your payment information may be handled according to the privacy and security policies of those providers.

We do not intend to store complete debit card, credit card, or banking credentials on our website servers.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support shopping-cart functionality, remember preferences, understand website traffic, and improve website performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Delivery and logistics partners.
Payment gateways and transaction service providers.
Website hosting, security, analytics, and technical support providers.
Professional advisers or government authorities where required by law.

These parties should receive only the information reasonably necessary for their respective services, subject to applicable requirements.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, legal compliance, and recordkeeping.

We use reasonable technical and organisational measures to protect personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain processing or opt out of promotional communications.

Some information may need to be retained where required for legal, tax, accounting, or dispute-resolution purposes.

To make a privacy-related request, contact us using the details below.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information with them.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorisation where required by law. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements. The revised policy will be published on this page with an updated revision date.

11. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, contact:

Aromas by Merryland
Business operator: MERRYLAND GIFTS
Address: E-34, Shriji Garden-2, Goverdhan Road, Mathura – 281004
Phone: 9837349067
Email: merryland.mathura@gmail.com
Website: www.aromasbymerryland.com

We will review privacy-related requests and respond in accordance with applicable law.

This Privacy Policy is intended as a general website draft and does not replace legal advice. It does not limit any rights available under applicable law.